We ask to you that take the responsibility of the product you purchase while they are in your hand, it just like you go to the store and try goods for the sake of satisfaction and to see the fit size and then you purchase but the tags of the jacket you cant remove before the purchasing the goods just like if you are going to return the product make sure that the tags of the products are likely same as we sent the percale on your address very firs time.
Original packing should be retained, product should not be sold washed out torn and damage, we are providing a free shipping offer but when the product is returning to us then the customer is responsible for getting back the product at their expense.
Make sure that you package it carefully and return the purchase back to us means that if the parcel goes missing then it can be traced its all your responsibility to deliver the parcel back to us when we got the product we’ll inform you by mail to let you know.
We accept returns for Merchandise credit or Exchange for another size or Jacket only from our store, If within stipulated time period of 24 hours we will not get response for order confirmation from your side, we will take it as confirmed order and start processing.
Order cancellation request, will result into a direct – flat deduction of 25% from your ordered item amount No product, color and measurement changes after 24 hours of your order placement will be entertained as the product is sent for processing.
If you are returning the parcel from out side of the us then must be sure that you complete the customs declaration correctly indicating that the package contain’s returned goods.
Our past experience suggests that most of the returns are due to wrong size selection from the customer, This is a very common mistake so please make sure that what size you are selecting.
You should provide us correct shipping address along with the current contact details and complete residential address.
we don’t ship to PO Boxes and APO/FPO addresses,product will be delivered to you within 10 days and the receiving confirmation of your order will be forwarded to you via Email.
If you choose a wrong product and have purchased and now you are are not satisfied with your choice then you can exchange the product with your choice, make sure that the product is return to us and then we will exchange it.
Make sure that you mentioned your product code in Email at [email protected] without code we will not able to co-operate with you. After purchasing the product return policy is applicable within 30 days. After this time period you can’t avail return services.
CelebsLeather`s customer service available 24/7. Feel Free to Contact US
eMail us at [email protected] with details of your problem. we will solve your problem and give you the best option.